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EMERGENCY

INFORMATION

Locked Out

If you get locked locked out of your home or building during Horizon office hours (Monday through Friday 9 am-5 pm) call emergency maintenance at 410-501-5149 or submit an online maintenance request

If its outside of regular office hours above, the tenant is responsible for contacting a locksmith. 

Locked Out?

Gas Leak

If you smell gas inside or outside:

Emergency gas service calls are answered 24/7. A service person will respond quickly, free of charge.

Don't use matches, or turn anything on, even a cell phone. Even homes that don't use gas can experience gas leaks from outdoors.

Gas Leak

Emergency Maitenance

Emergency Maintenance

If there is a maintenance emergency (i.e. water coming into unit, excessive cold or heat) before 9 am or after 5 pm Monday through Friday, please call emergency maintenance at 410-501-5149

Other Important Information

  • For downed power lines, stay away from the area and call BGE at 1-877-778-2222 or 

1-800-685-0123.

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